Terms of service
Terms of Service
Overview
This website is operated by G&R. Throughout the site, the terms “we,” “us,” and “our” refer to G&R. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service.
By using this site, you agree to these terms in full. If you do not agree, you should not use this website or make a purchase.
Products & Availability
G&R offers limited edition and 1-of-1 garments. Due to the exclusive and limited nature of these items:
- Product availability is not guaranteed
- Items may sell out without notice
- We reserve the right to limit quantities or discontinue products at any time
Orders
All orders are subject to acceptance and availability. We reserve the right to:
- Refuse or cancel any order at our discretion
- Cancel orders if fraud, unauthorized activity, or pricing errors are suspected
If an order is canceled after payment, a refund or appropriate resolution will be issued.
Pricing & Payments
All prices are listed in USD unless otherwise stated. We reserve the right to update pricing at any time without notice. Payment must be completed at the time of purchase.
Returns, Exchanges & Store Credit
All sales are final due to the limited and exclusive nature of our products.
We do not offer refunds to original payment methods. However, store credit or exchanges may be offered under the following conditions:
- Item is defective or damaged upon arrival
- Incorrect item was shipped
- Size exchange (subject to availability)
To qualify:
- Requests must be made within 7 days of delivery
- Items must be unworn, unwashed, and in original condition
- Items showing signs of wear or use will not be eligible
Limited “1 of 1” items are non-returnable and non-exchangeable unless defective.
Shipping
Shipping times vary depending on the product:
- Pre-orders and limited drops may require 2–8 weeks for fulfillment
- Processing times may vary based on demand and production schedules
We are not responsible for delays caused by carriers, customs, or external factors once the order has shipped.
SMS & Marketing Communications
By providing your phone number and opting in, you consent to receive:
- Order updates
- Promotional messages
- Drop alerts and exclusive offers
Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP.
Consent is not a condition of purchase.
User Conduct
You agree not to:
- Use the site for unlawful purposes
- Attempt fraudulent transactions
- Interfere with the operation or security of the website
Chargebacks & Disputes
By completing a purchase with G&R, you agree to first contact our support team to resolve any issues before initiating a chargeback or payment dispute.
- Customers agree to provide us the opportunity to resolve concerns directly
- Unauthorized chargebacks may be considered fraudulent
- We reserve the right to dispute chargebacks and provide evidence of order fulfillment, communication, and agreement to these Terms
If a chargeback is filed, we may:
- Temporarily or permanently restrict future purchases
- Suspend or cancel any related orders
- Provide supporting documentation to the payment processor
We encourage all customers to reach out to our support team so we can resolve any issues quickly and fairly.
Intellectual Property
All content on this site, including designs, logos, product images, and branding, is the property of G&R and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
G&R is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are provided “as is” without warranties beyond what is required by law.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
Contact Information
For support or questions regarding these Terms, please contact us through our official support channels listed on the website.